Returns & Exchanges
At GIORNI, we want you to be completely satisfied with your purchase. If your selection isn't quite right, you can return or exchange any unworn item within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.